How is this different from a traditional answering service?

A traditional answering service uses human operators who mostly take and relay messages and may charge per minute or call. An AI receptionist can answer routine questions and complete configured tasks across supported channels, with a platform fee plus measured usage.

How much does an AI receptionist cost?

Masheev starts at $18/month with a flat platform fee, published usage rates, and no per-seat charge within plan limits. You can see the current rates on the pricing page.

How long does it take to set up?

Setup time varies by phone provider, channels, business knowledge and handoff rules. Masheev provides guided steps to connect, configure and validate each supported channel before activation.

Does it replace my staff?

It takes on the repetitive, after-hours and overflow load (answering, booking and resolving routine conversations) so your team spends its time on the work that needs a person, with full context when a conversation is handed off.

An AI receptionist for supported calls and messages

Masheev handles configured phone, SMS and web-chat conversations, can book appointments, and hands off with context. Email and social channels remain approval-gated betas.

Start 14-day trial See pricing

Card required. No charge if you cancel within 14 days. Available to businesses in the UK and US.

Guided setup
Unlimited seats
From $18/mo

Conversations

Tomas Lindqvistnow

I was told I would get money back on the callout.

You

Aisha Patelnow

Can you come out on Saturday?

Draft2

Marcus Boatengnow

Call completed, job booked

AI1

Website visitor18m

Chat ended, Saturday hours confirmed.

Marcus BoatengThu

Job #1032 closed, invoice sent by text.

Aisha PatelWed

Warranty PDF sent for the Rinnai unit.

Unknown callerTue

No voicemail left. Screened by AI.

Website visitorMon

Quote request routed to Dana for follow-up.

You

8 conversations today · 6 handled by AI · 2 needed you

Demo board. Synthetic conversations, real product interface.

What is an AI receptionist?

An AI receptionist is software that answers your business's incoming phone calls and messages automatically. It books and reschedules appointments, answers common questions, and routes or escalates to a human when a conversation needs one. Unlike a traditional answering service, which uses human operators to mostly take messages and may bill per minute, an AI receptionist can complete configured routine tasks across supported channels and coverage hours.

Masheev is an AI receptionist that unifies phone, SMS and web chat in one inbox with human handoff. Email, WhatsApp, Instagram, and Google Reviews are approval-gated betas. Core onboarding starts at $18/month with unlimited seats.

One AI that does the whole front desk

Answers calls and messages, books appointments, and hands off to your team across configured launch channels. Provider-gated betas are clearly marked.

Answers launch channels
Phone, SMS and web chat launch in one inbox; email and social channels are approval-gated betas for eligible accounts.
Books appointments
Checks your connected calendar, books, reschedules or cancels, then confirms the details with the caller.
Handles routine conversations
Answers routine questions end to end and hands off to your team with full context when your rules call for a person.
The customer's language
Replies in the language the customer uses, within the languages supported for each channel.
Google Reviews private beta
Eligible Business Profiles can request beta access to sync reviews and publish approved replies.
Encrypted, with access controls
Data is encrypted in transit and at rest, and staff access is limited. Check our security page and DPA, and the limits for regulated data in our Acceptable Use Policy, before you go live.