The AI receptionist for cleaning services
Masheev answers while your team is in a client's home, takes the size of the property and the type of clean, quotes from your price list and books the visit.
- Guided setup
- Unlimited seats
- From $18/mo
A still of the Masheev console: a full inbox of conversations, one of them an AI-drafted WhatsApp reply awaiting a person's approval.
Demo board. Synthetic conversations, real product interface.
What is an AI receptionist for cleaning companies?
An AI receptionist for cleaning companies answers calls and messages from new and existing clients. It asks for the property size, the type of clean, the preferred day and anything unusual such as pets or access instructions, quotes from the price list you provide, and books the visit through your connected calendar. Masheev handles phone, SMS and web chat in one inbox. Complaints, damage reports and custom jobs go to your team with the conversation attached.
Where the phone gets in the way
The interruptions most cleaning companies know well. These are the ones Masheev can take on.
- Cleaners are in a client's home with their hands full, and answering a call there looks unprofessional.
- Every quote needs the same details: bedrooms, bathrooms, standard or deep clean, how soon.
- Reschedules and 'can you come an hour later?' messages arrive at all hours.
- The owner ends up doing phone and scheduling work late in the evening.
What Masheev handles for cleaning companies
Set up around your hours, services and rules. Anything outside them goes to your team.
Collects what a quote needs
Bedrooms, bathrooms, type of clean, pets and access, asked the same way every time and written into one note.
Quotes from your price list
Gives the prices you publish for standard jobs. Anything that needs a walkthrough or a custom price is passed to you.
Books and moves visits
Books, reschedules and cancels through your connected calendar under the notice rules you set and confirms the booking with the caller.
A tenant calls on a Wednesday evening needing a move-out clean before Saturday. Masheev asks about the size of the apartment and the condition of the oven and carpets, quotes your move-out price, books Friday afternoon and confirms the details with the caller. You see it on the schedule the next morning.
The calls cleaning companies get most
What the receptionist does with each, and when it hands the call to a person.
New-client quotes
Masheev asks for bedrooms, bathrooms and the type of clean, quotes from your price list and books the first visit.
Move-out and deep cleans
It asks about the condition, appliances and the deadline, then quotes from your list or passes the job to you for a price.
Reschedules and skips
Recurring clients move or skip a visit under your notice rules, and the calendar is updated when it's connected.
Complaints and re-cleans
It records what was missed and hands the conversation to you. It offers nothing your rules don't allow.
Set up with guided steps
Connect your number, add what the receptionist should know, set the rules, and test before anything goes live. Setup time depends on your phone provider and configuration.
Connect your channels
Forward your existing number or add a new one, then connect web chat and SMS.
Add your business knowledge
Enter your hours, services, prices and policies, or import them from your website.
Set your rules
Decide what it can book, what it answers, and when it hands off to your team.
Test, then go live
Run test calls and messages, then switch on the channels you've configured.
Frequently asked questions
Go deeper
Give your cleaning company its time back
Routine calls and messages handled on supported channels, with bookings through your connected tools and a person whenever your rules call for one. From $18/mo.