The AI receptionist for contractors
Masheev answers while you're on site, records the project details, and books estimate visits, so you can keep working without reaching for your phone.
Card required. No charge if you cancel within 14 days. Available to businesses in the UK and US.
- Guided setup
- Unlimited seats
- From $18/mo
A still of the Masheev console: a full inbox of conversations, one of them an AI-drafted WhatsApp reply awaiting a person's approval.
Demo board. Synthetic conversations, real product interface.
What is an AI receptionist for contracting businesses?
An AI receptionist for general contractors and home-improvement pros answers calls and messages when you're on site or off the clock. It records the project type, scope, address and timeline, books estimate appointments and answers homeowners who get back in touch about a quote. Masheev handles phone, SMS and web chat in one inbox, with WhatsApp as an approval-gated beta.
Where the phone gets in the way
The interruptions most contracting businesses know well. These are the ones Masheev can take on.
- You're on a roof or a ladder when the phone rings.
- Project inquiries sit in voicemail until the end of the day.
- Taking scope, address and timeline over the phone mid-job is hard to do well.
- Following up on estimates keeps slipping down the list.
What Masheev handles for contracting businesses
Set up around your hours, services and rules. Anything outside them goes to your team.
Records the project
Project type, scope, address and timeline, written up and sent to you, even when you can't pick up.
Books estimate visits
Offers your available windows, books on-site estimates and confirms the details with the homeowner.
Picks up replies about estimates
Answers homeowners who call or text back about an outstanding estimate and passes them to you.
You're framing a wall when a homeowner calls about a kitchen remodel. Masheev records the scope and address, books an estimate for Thursday and leaves you the summary. You don't have to climb down.
The calls contracting businesses get most
What the receptionist does with each, and when it hands the call to a person.
New project enquiries
Masheev takes the type of project, the address, the timeline and a rough budget, and books an on-site estimate.
Current-client questions
Questions about schedule or crew arrival are passed to the project lead as a note, so the answer comes from the person who knows.
Subcontractor and supplier calls
Delivery and scheduling calls are recorded and routed to whoever you name for that job.
Warranty and callback requests
It takes down the problem and the original job, then hands it to your team to schedule.
Set up with guided steps
Connect your number, add what the receptionist should know, set the rules, and test before anything goes live. Setup time depends on your phone provider and configuration.
Connect your channels
Forward your existing number or add a new one, then connect web chat and SMS.
Add your business knowledge
Enter your hours, services, prices and policies, or import them from your website.
Set your rules
Decide what it can book, what it answers, and when it hands off to your team.
Test, then go live
Run test calls and messages, then switch on the channels you've configured.
Frequently asked questions
Go deeper
Give your contracting business its time back
Routine calls and messages handled on supported channels, with bookings through your connected tools and a person whenever your rules call for one. From $18/mo.
Card required. No charge if you cancel within 14 days. Available to businesses in the UK and US.