The AI receptionist for electricians
Masheev answers while you're working in a panel, records the address and the issue, books a service window and passes urgent calls to you, so you can finish the job safely.
Card required. No charge if you cancel within 14 days. Available to businesses in the UK and US.
- Guided setup
- Unlimited seats
- From $18/mo
A still of the Masheev console: a full inbox of conversations, one of them an AI-drafted WhatsApp reply awaiting a person's approval.
Demo board. Synthetic conversations, real product interface.
What is an AI receptionist for electrical businesses?
An AI receptionist for electricians answers calls and texts when you're on a job or off the clock. It records the customer's address and the electrical problem, books a service window, and passes emergencies like outages or burning smells to you straight away. Masheev handles phone, SMS and web chat in one inbox, with WhatsApp as an approval-gated beta.
Where the phone gets in the way
The interruptions most electrical businesses know well. These are the ones Masheev can take on.
- You can't answer with your hands in a panel.
- No power, sparking or a burning smell needs a fast, prioritized response.
- Taking an address and panel details over the phone mid-job invites mistakes.
- Evening and weekend calls turn into a Monday-morning callback list.
What Masheev handles for electrical businesses
Set up around your hours, services and rules. Anything outside them goes to your team.
Records the job
Address, the electrical issue and how urgent it is, sent to you as a job ticket while you keep working.
Passes on urgent calls
Sparking, burning smells and full outages reach you straight away, with the safety guidance you've approved given to the caller.
Books service windows
Offers your available slots, books the appointment and tells the customer the arrival window.
You're wiring a panel when a homeowner calls about a burning smell at an outlet. Masheev records the address, recognizes it as urgent under your rules, gives the safety guidance you've approved and flags the ticket for you. You decide the next step.
The calls electrical businesses get most
What the receptionist does with each, and when it hands the call to a person.
Power-out calls
Masheev asks whether the outage is the whole property or one circuit and passes the calls you mark as urgent to you straight away.
Burning smell or sparks
It gives the safety guidance you approve, tells the caller to contact emergency services when your rules say so, and alerts you.
Panel and EV charger quotes
It takes the panel size, the property age and what the customer wants installed, then books an estimate visit.
Small repair jobs
Outlets, switches and fixtures are booked into your next service window and confirmed with the customer.
Set up with guided steps
Connect your number, add what the receptionist should know, set the rules, and test before anything goes live. Setup time depends on your phone provider and configuration.
Connect your channels
Forward your existing number or add a new one, then connect web chat and SMS.
Add your business knowledge
Enter your hours, services, prices and policies, or import them from your website.
Set your rules
Decide what it can book, what it answers, and when it hands off to your team.
Test, then go live
Run test calls and messages, then switch on the channels you've configured.
Frequently asked questions
Go deeper
Give your electrical business its time back
Routine calls and messages handled on supported channels, with bookings through your connected tools and a person whenever your rules call for one. From $18/mo.
Card required. No charge if you cancel within 14 days. Available to businesses in the UK and US.