The AI receptionist for handyman services
Masheev answers while you're on a job, takes the list of what needs fixing and the address, and books a visit, so you can stop stepping outside to take calls.
- Guided setup
- Unlimited seats
- From $18/mo
A still of the Masheev console: a full inbox of conversations, one of them an AI-drafted WhatsApp reply awaiting a person's approval.
Demo board. Synthetic conversations, real product interface.
What is an AI receptionist for handyman businesses?
An AI receptionist for handyman businesses answers calls and messages while you're working. It takes the customer's list of jobs, the address and any details that affect time and materials, tells callers which kinds of work you do and don't take, and books a visit through your connected calendar. Masheev handles phone, SMS and web chat in one inbox, and each request reaches you as a written list rather than a voicemail.
Where the phone gets in the way
The interruptions most handyman businesses know well. These are the ones Masheev can take on.
- You work alone, so every call you answer stops the job you're being paid for.
- Customers call about one thing and mention four more, and none of it is written down.
- A lot of calls are for work you don't do, such as full remodels or licensed electrical work.
- Returning calls after dinner turns a ten-hour day into a twelve-hour one.
What Masheev handles for handyman businesses
Set up around your hours, services and rules. Anything outside them goes to your team.
Writes down the whole list
Every task the customer mentions, with sizes, materials and photos by text where that helps, in one note.
Screens for work you take
Uses the services and minimums you set, and politely tells callers when a job is outside what you do.
Books visits
Offers half-day or hourly windows as you define them, books through your connected calendar and confirms the booking with the caller.
You're hanging a door when a landlord calls with a list: a leaking faucet, two sticking windows and a loose handrail. Masheev writes down all three, takes the address and the tenant's availability, books Thursday morning and leaves you the list. You bring the right parts on the first trip.
The calls handyman businesses get most
What the receptionist does with each, and when it hands the call to a person.
Small repair lists
Masheev writes down every task the customer mentions, takes the address and books a visit window.
Assembly and mounting jobs
It asks what is being assembled or mounted and on what kind of wall, so you bring the right fixings.
Landlord turnover work
It takes the unit, the list and the deadline, and passes larger jobs to you for a quote.
Out-of-scope requests
Work you don't take is declined politely in your wording, or passed to you if you prefer to decide yourself.
Set up with guided steps
Connect your number, add what the receptionist should know, set the rules, and test before anything goes live. Setup time depends on your phone provider and configuration.
Connect your channels
Forward your existing number or add a new one, then connect web chat and SMS.
Add your business knowledge
Enter your hours, services, prices and policies, or import them from your website.
Set your rules
Decide what it can book, what it answers, and when it hands off to your team.
Test, then go live
Run test calls and messages, then switch on the channels you've configured.
Frequently asked questions
Go deeper
Give your handyman business its time back
Routine calls and messages handled on supported channels, with bookings through your connected tools and a person whenever your rules call for one. From $18/mo.