The AI receptionist for real estate
Masheev answers listing inquiries while you're at a showing, asks your questions and books showings and valuations, so you're not tied to your phone all weekend.
Card required. No charge if you cancel within 14 days. Available to businesses in the UK and US.
- Guided setup
- Unlimited seats
- From $18/mo
A still of the Masheev console: a full inbox of conversations, one of them an AI-drafted WhatsApp reply awaiting a person's approval.
Demo board. Synthetic conversations, real product interface.
What is an AI receptionist for real estate businesses?
An AI receptionist for real estate agents and brokerages answers calls and messages about your listings, asks buyers and sellers the questions you set, and books showings and valuations. Masheev handles phone, SMS and web chat in one inbox, with WhatsApp as an approval-gated beta, so inquiries get a prompt reply even while you're with another client.
Where the phone gets in the way
The interruptions most real estate businesses know well. These are the ones Masheev can take on.
- Inquiries come in during showings and closings, when you can't pick up.
- Buyers expect a quick reply, and a slow one makes the next conversation harder.
- You spend time on inquiries that aren't ready to move.
- Evening and weekend inquiries, when buyers browse, stack up for Monday.
What Masheev handles for real estate businesses
Set up around your hours, services and rules. Anything outside them goes to your team.
Replies as inquiries arrive
Answers portal, listing and sign calls with the property details you've provided.
Asks your questions
Records budget range, timeline and the kind of property they want. It treats every caller the same and does not ask about or comment on family, religion, nationality, disability or who lives in a neighborhood.
Books showings and valuations
Schedules showings and listing appointments into your connected calendar and confirms automatically.
A buyer calls about your sign on Sunday while you're at an open house. Masheev answers questions about the property, records their budget and timeline, books a Tuesday showing and leaves you the summary.
The calls real estate businesses get most
What the receptionist does with each, and when it hands the call to a person.
Listing enquiries
Masheev answers from the listing details you provide and books a showing, or passes questions it can't answer to the agent.
Showing requests
It checks the connected calendar, offers times and confirms the booking with the caller, noting whether the buyer already has an agent.
Seller valuation requests
It takes the address and the seller's timeline and books a valuation appointment. It does not estimate a price.
Rental and tenant calls
It answers availability and application questions from your information and routes existing tenants to the person you name.
Set up with guided steps
Connect your number, add what the receptionist should know, set the rules, and test before anything goes live. Setup time depends on your phone provider and configuration.
Connect your channels
Forward your existing number or add a new one, then connect web chat and SMS.
Add your business knowledge
Enter your hours, services, prices and policies, or import them from your website.
Set your rules
Decide what it can book, what it answers, and when it hands off to your team.
Test, then go live
Run test calls and messages, then switch on the channels you've configured.
Frequently asked questions
Go deeper
Give your real estate business its time back
Routine calls and messages handled on supported channels, with bookings through your connected tools and a person whenever your rules call for one. From $18/mo.
Card required. No charge if you cancel within 14 days. Available to businesses in the UK and US.