An agent that picks up when you can't
An AI agent trained on your business answers calls and messages, books appointments through your connected tools, and hands off to a person when it should. Supports nearly 30 languages.
Card required. No charge if you cancel within 14 days. Available to businesses in the UK and US.
A still of the Masheev console: a full inbox of conversations, one of them an AI-drafted WhatsApp reply awaiting a person's approval.
Demo board. Synthetic conversations, real product interface.
What it does in a conversation
Built for real customer conversations (voice and text), not scripted decision trees.
Trained on your business
Upload your menu, services, pricing, or FAQs. AI answers like you would, because it learned from your actual content.
Natural on the phone
A natural-sounding voice that handles phone calls in real time, in nearly 30 languages.
Improves with your approval
Resolved conversations suggest new answers for your knowledge base. You review what it learns before it's used.
Answers at any hour
Customers get a reply day or night, on every connected channel. No hold music, no queue.
Understands what they mean
Customers don't speak in keywords. AI understands intent even when they're vague or misspell things.
Remembers the history
Full conversation history across channels. AI knows if this customer called last week about the same issue.
How it works, in 4 steps
From first ring to resolution. No scripting. No decision trees.
Customer reaches out
Phone call, text or web chat, plus email, WhatsApp and Instagram DMs in beta: the same AI on every channel you connect.
AI understands the request
Intent, sentiment, language, and customer history, read together before it replies.
AI resolves or takes action
Answers the question, books the appointment, checks availability, or processes the request from your knowledge base.
Hands off when it should
Complex or sensitive issues are handed to your team with the conversation so far.
Three ways businesses use AI agents
Same AI, different use cases. Adapts to your specific workflows.
Customer support
Handle routine FAQs, troubleshooting, and account questions automatically, with handoff when a person is needed.
Questions before booking
Answers questions about services, prices, and availability, and books a time when the customer is ready.
Appointments and reservations
AI books, confirms and reschedules appointments in your connected calendar or booking tool, across phone and messaging.
What changes day to day
Fewer interruptions, and a clear record of every conversation.
A still of the Masheev agent settings: a configuration list with the Safety and limits drawer open, showing handoff rules, off-limit topics and the fallback reply.
Demo board. Synthetic conversations, real product interface.
Let it take the next call.
14-day trial. Unlimited seats. Cancel anytime.
Card required. No charge if you cancel within 14 days. Available to businesses in the UK and US.