AI voice agents that answer, book and hand off
Masheev's voice agents hold a natural conversation with callers, book through your connected calendar and transfer to your team with context, so the phone stops pulling you out of your work.
Card required. No charge if you cancel within 14 days. Available to businesses in the UK and US.
- Published voice rate
- Unlimited seats
- From $18/mo
A still of the Masheev console: a full inbox of conversations, one of them an AI-drafted WhatsApp reply awaiting a person's approval.
Demo board. Synthetic conversations, real product interface.
What is an AI voice agent?
An AI voice agent is software that answers phone calls and holds a natural, spoken conversation with the caller. It understands what they want, answers questions, books appointments and hands off to a person when needed. Unlike a phone tree or IVR that sends callers through 'press 1' menus, it understands free-form speech and completes the task.
Masheev's voice agents take calls within your configured concurrency limits, book into your connected calendar, speak the languages your voice provider supports, and transfer to your team with context when a person is needed. Pricing is a flat plan fee plus a published per-minute voice rate, starting at $18/month.
Voice AI that does more than talk
It listens, answers and books, and knows when to bring in a person.
Natural conversation
Understands free-form speech, so callers say what they need instead of pressing 1 for bookings.
Books during the call
Checks your connected calendar, then books, moves or cancels the appointment and confirms the details with the caller.
Transfers with context
Hands the call to your team when your rules say so, with a summary of what has been said.
Capacity you can plan for
Takes simultaneous calls up to your plan and provider limits, with over-capacity behavior you choose in advance.
The caller's language
Switches to the caller's language, within the languages your voice provider supports.
The same agent on text
The configuration that answers calls can also answer SMS and web chat. Email, WhatsApp and Instagram are approval-gated betas.
What happens on a call
The caller dials
Your number forwards to the voice agent during the hours you've set, within plan and provider capacity.
It listens
The caller explains in their own words. There's no menu to navigate.
It acts
It answers from your knowledge, books through your connected calendar, or takes down the details.
It hands off if needed
Anything that needs a person is transferred or passed to your team with the context.
Frequently asked questions
Explore more
Let the phone ring without you
A voice agent that answers questions, books appointments and hands off when needed, with a published per-minute rate. From $18/mo.
Card required. No charge if you cancel within 14 days. Available to businesses in the UK and US.