The AI receptionist for locksmiths
Masheev answers while you're working on a door, takes the location, the type of lockout and a callback number, and passes you the job, so the next caller isn't left listening to it ring.
- Guided setup
- Unlimited seats
- From $18/mo
A still of the Masheev console: a full inbox of conversations, one of them an AI-drafted WhatsApp reply awaiting a person's approval.
Demo board. Synthetic conversations, real product interface.
What is an AI receptionist for locksmith businesses?
An AI receptionist for locksmiths answers calls when you're on a job or driving. It asks whether the lockout is a car, a home or a business, takes the exact location, the vehicle or lock details and a callback number, quotes the call-out prices you publish, and sends the job to you by text straight away. Masheev handles phone, SMS and web chat in one inbox. Non-urgent work such as rekeying or new locks is booked through your connected calendar.
Where the phone gets in the way
The interruptions most locksmith businesses know well. These are the ones Masheev can take on.
- A locked-out caller wants an answer now, and you're halfway through another door.
- Most calls start with 'how much?' and 'how soon?', and both depend on details you have to ask for.
- Taking an address while driving or working leads to wrong streets and repeat calls.
- Late-night calls mix real lockouts with price shoppers, and each one wakes you up.
What Masheev handles for locksmith businesses
Set up around your hours, services and rules. Anything outside them goes to your team.
Takes the lockout details
Car, home or business, the exact location, the vehicle make and year or the type of lock, and a callback number, sent to you as one text.
Quotes your published prices
Gives the call-out fee and price ranges you set. It does not improvise a price for a job it can't see.
Separates urgent from scheduled work
Lockouts reach you straight away. Rekeys, lock changes and safe work are booked into the slots you offer.
You're rekeying an office when someone calls, locked out of their car at a grocery store. Masheev takes the make, the year and the exact spot in the parking lot, gives your call-out fee and flags the job for you. You call the customer back with a time once the last cylinder is in.
The calls locksmith businesses get most
What the receptionist does with each, and when it hands the call to a person.
Car lockouts
Masheev takes the make, model and year, the exact location and a callback number, and flags the job for you straight away.
Home and business lockouts
It takes the address and the type of lock, explains the proof you'll ask for and passes the job to you as urgent.
Rekeys and lock changes
Non-urgent work is booked into your open slots, with the number of locks and doors noted.
Key and fob replacement
It records the vehicle details and whether any working key exists, then passes the request to you for a price.
Set up with guided steps
Connect your number, add what the receptionist should know, set the rules, and test before anything goes live. Setup time depends on your phone provider and configuration.
Connect your channels
Forward your existing number or add a new one, then connect web chat and SMS.
Add your business knowledge
Enter your hours, services, prices and policies, or import them from your website.
Set your rules
Decide what it can book, what it answers, and when it hands off to your team.
Test, then go live
Run test calls and messages, then switch on the channels you've configured.
Frequently asked questions
Go deeper
Give your locksmith business its time back
Routine calls and messages handled on supported channels, with bookings through your connected tools and a person whenever your rules call for one. From $18/mo.