The AI receptionist for garage door companies
Masheev answers while you're up a ladder, asks what the door is doing, books a repair visit and flags the stuck-open and car-trapped calls, so you can keep both hands on the job.
- Guided setup
- Unlimited seats
- From $18/mo
A still of the Masheev console: a full inbox of conversations, one of them an AI-drafted WhatsApp reply awaiting a person's approval.
Demo board. Synthetic conversations, real product interface.
What is an AI receptionist for garage door companies?
An AI receptionist for garage door companies answers calls and messages while technicians are on site. It asks what the door is doing, whether a spring or cable looks broken, whether a car is trapped inside and what kind of door and opener the customer has, then books a repair visit through your connected calendar. Masheev handles phone, SMS and web chat in one inbox, and passes the situations you mark as urgent, such as a door that won't close, to you straight away.
Where the phone gets in the way
The interruptions most garage door companies know well. These are the ones Masheev can take on.
- You're on a ladder working with a spring under tension when the phone rings.
- A car stuck in the garage before work is urgent for the customer, and they'll keep calling until someone answers.
- Callers describe the fault loosely, so you arrive without the right spring or part.
- New-door and opener inquiries need a measuring visit and get lost among the repair calls.
What Masheev handles for garage door companies
Set up around your hours, services and rules. Anything outside them goes to your team.
Describes the fault
What the door does when the button is pressed, any visible broken spring or cable, door size and opener brand, written as a job note.
Flags urgent doors
A door stuck open, a trapped car or a door off its tracks reaches you by call or text under the rules you set.
Books repairs and measuring visits
Offers your open windows, books the visit and confirms the booking with the caller, with repair calls and new-door estimates handled separately.
At 6:45am a homeowner calls because the door won't lift and the car is inside. Masheev asks what they see, hears that a spring above the door has snapped, tells them not to force the door, per your instructions, and books your first slot of the morning. You get the text with the door size before you leave the house.
The calls garage door companies get most
What the receptionist does with each, and when it hands the call to a person.
Broken spring calls
Masheev repeats the safety guidance you approve, takes the door size and books your next repair slot.
Door stuck open
A door that won't close is treated as urgent under your rules and passed to you by call or text.
Opener and remote problems
It records the opener brand and what happens when the button is pressed, then books a service visit.
New door estimates
It takes the opening size and the style wanted and books a measuring visit, leaving the quote to your team.
Set up with guided steps
Connect your number, add what the receptionist should know, set the rules, and test before anything goes live. Setup time depends on your phone provider and configuration.
Connect your channels
Forward your existing number or add a new one, then connect web chat and SMS.
Add your business knowledge
Enter your hours, services, prices and policies, or import them from your website.
Set your rules
Decide what it can book, what it answers, and when it hands off to your team.
Test, then go live
Run test calls and messages, then switch on the channels you've configured.
Frequently asked questions
Go deeper
Give your garage door company its time back
Routine calls and messages handled on supported channels, with bookings through your connected tools and a person whenever your rules call for one. From $18/mo.