The AI receptionist for pet groomers
Masheev answers while you have a dog on the table, asks the breed, size and coat condition, quotes from your price list and books the groom, so you don't have to put the clippers down.
- Guided setup
- Unlimited seats
- From $18/mo
A still of the Masheev console: a full inbox of conversations, one of them an AI-drafted WhatsApp reply awaiting a person's approval.
Demo board. Synthetic conversations, real product interface.
What is an AI receptionist for pet grooming salons?
An AI receptionist for pet grooming salons answers calls and messages while groomers are working. It asks for the breed, size, coat condition and the service wanted, quotes from your price list, explains your vaccination and late-pickup policies, and books the appointment through your connected calendar. Masheev handles phone, SMS and web chat in one inbox. Health concerns, bite history and anything outside your rules are passed to you before a booking is confirmed.
Where the phone gets in the way
The interruptions most pet grooming salons know well. These are the ones Masheev can take on.
- You can't leave a wet dog on the table to answer the phone, and a ringing phone unsettles nervous dogs.
- Every booking needs breed, size and coat details before you know how long it will take.
- Owners call during the day to ask whether their dog is ready.
- Vaccination rules and matting fees get explained on nearly every new-client call.
What Masheev handles for pet grooming salons
Set up around your hours, services and rules. Anything outside them goes to your team.
Asks about the dog
Breed, weight, coat condition, last groom and temperament, so the appointment gets the right amount of time.
Quotes and books
Uses your price list by size and service, books through your connected calendar and confirms the booking with the caller.
Explains your policies
Vaccination requirements, matting fees, cancellation notice and pickup times, in the wording you provide.
You're halfway through a doodle when a new client calls about a first groom for a six-month-old puppy. Masheev asks the breed and weight, explains your vaccination requirement, quotes your puppy introduction price and books Tuesday at 10am. You finish the doodle without stopping.
The calls pet grooming salons get most
What the receptionist does with each, and when it hands the call to a person.
New-client bookings
Masheev asks the breed, weight and coat condition, explains your vaccination requirement and books the right length of slot.
Price questions
It quotes from your price list by size and service and explains that matting or behavior can change the final price.
Pickup and ready calls
It answers from the status your team shares, or passes the question to the groomer as a note.
Reschedules and no-shows
Changes are made through your connected calendar under your cancellation policy.
Set up with guided steps
Connect your number, add what the receptionist should know, set the rules, and test before anything goes live. Setup time depends on your phone provider and configuration.
Connect your channels
Forward your existing number or add a new one, then connect web chat and SMS.
Add your business knowledge
Enter your hours, services, prices and policies, or import them from your website.
Set your rules
Decide what it can book, what it answers, and when it hands off to your team.
Test, then go live
Run test calls and messages, then switch on the channels you've configured.
Frequently asked questions
Go deeper
Give your pet grooming salon its time back
Routine calls and messages handled on supported channels, with bookings through your connected tools and a person whenever your rules call for one. From $18/mo.