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One inbox instead of five apps to check

Phone calls, SMS and web chat, plus email, WhatsApp, Instagram DMs and Google Reviews in beta: every customer conversation in one screen with full history.

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Card required. No charge if you cancel within 14 days. Available to businesses in the UK and US.

A still of the Masheev console: a full inbox of conversations, one of them an AI-drafted WhatsApp reply awaiting a person's approval.

Demo board. Synthetic conversations, real product interface.

Every channel, the same knowledge behind it

Your customers use whatever's convenient. Now you can too, without losing context. WhatsApp requires an eligible Business account and approval-gated beta access. Email is also labelled Beta while production provider review is completed.

  • Voice calls

    AI answers your phone 24/7 with natural voice. It books appointments, takes messages, and transfers urgent calls.

  • SMS & MMS

    Two-way texting with AI. It replies to your customers' texts straight away.

  • WhatsApp Business · Private beta

    WhatsApp Business messaging for customer-initiated conversations, with AI replies during the active service window.

  • Web chat

    Add it to your site with one script tag. Customizable look. AI handles visitors while they're still interested.

  • Email · Beta

    AI reads, categorizes, and replies to routine emails. Flags the ones that need a human.

One inbox your whole team shares

Customer starts on Instagram, follows up by text, calls about the same thing, and you see it all in one timeline.

Customer starts on chat, continues on WhatsApp, and full context follows. No repeat explanations.
Every interaction across every channel in one timeline.
Assign a workspace member, optionally from a chosen team, using message, channel, stored contact-language or conversation conditions. Skills and online availability are not assignment strategies.
When AI reaches its limit, your team picks up with full context. Seamless for the customer.

A still of the Masheev console: a full inbox of conversations, one of them an AI-drafted WhatsApp reply awaiting a person's approval.

Demo board. Synthetic conversations, real product interface.

What one inbox actually changes

Less switching between apps, and nobody asks a customer to repeat themselves.

  • One inbox

    Every connected channel lands in the same place.

  • Full context

    Customers don't have to repeat themselves.

  • Right person, first time

    Configured conditions assign a member from the team you choose.

  • Room for the whole team

    Unlimited seats on every plan.

Bring every channel into one inbox.

14-day trial. Unlimited seats. Cancel anytime.

Card required. No charge if you cancel within 14 days. Available to businesses in the UK and US.

Start 14-day trialSee pricing