What an AI receptionist can take off your plate
The same receptionist, set up for a particular job: the calls after you close, the ones that arrive while you are on another line, bookings, intake, and callers who would rather speak another language.
- Guided setup
- Unlimited seats
- From $18/mo
A still of the Masheev console: a full inbox of conversations, one of them an AI-drafted WhatsApp reply awaiting a person's approval.
Demo board. Synthetic conversations, real product interface.
What can an AI receptionist handle?
An AI receptionist handles the routine, repeatable part of answering: hours, prices, availability, bookings and changes, and taking down the details your team needs. Masheev does this on phone, SMS and web chat, in the hours you set, using the information you give it.
It hands off to your team, with a written summary, whenever your rules call for a person. Each page below covers one use, how to set it up, and what it does not do.
By use case
- AI with human handoffThe AI answers the routine calls and messages. Your team steps into any conversation from the shared inbox, and every case they resolve can teach the AI how to handle it next time.
- After-hours answeringMasheev answers the calls and texts that arrive after you close, handles the routine ones with your own information, transfers the urgent ones to whoever is on call, and leaves a written summary of the rest for the morning.
- 24/7 answeringMasheev is software, so there are no shifts to fill and no night or holiday rate. Configure it to cover every hour, or just the hours your team cannot, and pay the same published usage rate whenever a call arrives.
- Appointment schedulingMasheev answers the phone, checks your availability, and books, moves or cancels the appointment during the conversation, so scheduling calls stop pulling your team away from the work in front of them.
- Call overflowYour team answers first. When they are already on a call or away from the desk, the call forwards to Masheev, which answers, handles what it can and leaves a written summary of the rest.
- Bilingual answeringMasheev's voice AI supports more than 40 languages. A caller who starts in Spanish is answered in Spanish, using your own business information, without waiting for the one bilingual person on your team to be free.
- Lead intakeMasheev answers new inquiries by phone, text and web chat, asks the intake questions you define, and hands your team a written summary, so the first conversation you have with a prospect starts with the facts already on the page.
- Virtual receptionistMasheev answers your calls, texts and web chat, handles the routine ones with your own information, and passes the rest to your team with a written summary. It is software, not a staffed service, and this page is plain about what that means.
Get your time back
An AI receptionist that answers routine calls and messages and hands you only what needs you. Plans from $18/mo.