Legal
All the legal documents that govern your use of Masheev.
Policies and agreements
Terms of Service
The agreement governing your use of the Masheev platform, including subscription terms, acceptable use, and liability.
Privacy Policy
How we collect, use, store, and protect your personal data, including your rights under GDPR, CCPA, and other privacy laws.
Data Processing Addendum
Our DPA covering data processing obligations, sub-processors, international transfers, and security measures.
Acceptable Use Policy
Guidelines for permitted and prohibited use of the platform, including AI-specific restrictions and communications laws.
Security Policy
Overview of our infrastructure security, encryption, access controls, incident response, and vendor security practices.
Sub-Processor List
Third-party sub-processors we engage to process Customer Data, with data locations and change notification process.
Accessibility Statement
Our accessibility target for the website, app and chat widget, known limits, and how to report a problem.
Open-Source Notices
Licences and notices for the open-source packages in our website and chat widget.
Your privacy rights
Account controls and formal routes for exercising your data rights.
Delete your account
Permanently delete your Masheev account in the mobile app or authenticated web app.
Privacy choices
Manage your data privacy preferences, opt out of data sales/sharing, and limit use of sensitive information.
Privacy rights request
Submit a request to access, delete, correct, or port your personal data.
Each document shows its own effective date and revision. For questions, contact us at legal@masheev.com.