A Goodcall alternative that adds SMS and web chat to the phone
Goodcall is an AI phone agent priced by unique customers with unlimited minutes. Masheev answers phone, SMS and web chat in one inbox and bills a flat fee plus metered usage.
- 14-day Starter trial
- Unlimited seats
- From $18/mo
A still of the Masheev console: a full inbox of conversations, one of them an AI-drafted WhatsApp reply awaiting a person's approval.
Demo board. Synthetic conversations, real product interface.
How does Masheev compare with Goodcall?
Goodcall is an AI phone agent priced per agent by the number of unique customers who call each month, with unlimited minutes on every plan. It suits phone-focused businesses with long calls or repeat callers. Masheev is an AI receptionist that answers phone calls, SMS and web chat in one shared inbox and charges $18/month plus metered usage, so short calls cost less and long calls cost more than on an unlimited-minute plan.
What Goodcall does well
Goodcall offers an AI phone agent that answers calls, syncs with CRMs and calendars to book appointments, transfers calls and sends notifications by SMS and email. It connects to other tools through Zapier. Plans are priced per agent by unique customers, with unlimited minutes.
- Unlimited minutes on every plan, which suits long calls.
- Pricing by unique customers, so repeat callers do not add to the bill.
- CRM and calendar sync for booking, plus Zapier.
Goodcall pricing
Goodcall prices each agent by unique customers per month: Starter at $79/month for 100, Growth at $129/month for 250 and Scale at $249/month for 500, with $0.50 for each extra unique customer. Minutes are unlimited, and annual billing is 15% off.
| Plan | Price | Included | Beyond the plan |
|---|---|---|---|
| Starter | $79/month per agent | 100 unique customers, unlimited minutes | $0.50 per extra unique customer |
| Growth | $129/month per agent | 250 unique customers, unlimited minutes | $0.50 per extra unique customer |
| Scale | $249/month per agent | 500 unique customers, unlimited minutes | $0.50 per extra unique customer |
Prices as published by Goodcall, checked in October 2026. Vendors change plans often, so confirm on their site: Goodcall pricing, Goodcall.
Masheev and Goodcall, side by side
The differences that usually decide it. Masheev's own rates are on the pricing page.
| Capability | Masheev | Goodcall |
|---|---|---|
| Answering model | AI first; your own team takes over, and it learns from them | AI |
| Entry price | $18/month, incl. $7 usage | $79/month per agent for 100 unique customers |
| How usage is billed | Metered: voice $0.30/minute, web chat $0.10/message | Per unique customer, unlimited minutes |
| Channels covered | Phone, SMS and web chat in one inbox | Phone, with SMS and email notifications |
| Appointment booking | Connected calendar or supported booking tool | Through CRM and calendar sync |
| Languages | Voice in 40+ languages | See vendor site |
| Free trial | 14 days on Starter | See vendor site |
| Contract terms | Monthly plans, unlimited seats | Monthly, or annual at 15% off |
Which one fits
Both answer the phone. The right choice depends on your calls and who you want answering them.
Goodcall fits when
- Your calls run long, so unlimited minutes cost less than paying per minute.
- The same customers call repeatedly, and pricing by unique customers works in your favor.
- You only need the phone covered and rely on Zapier or CRM sync.
Masheev fits when
- You want SMS and web chat answered alongside phone calls in one inbox.
- Your calls are short, so metered minutes come in under a per-customer plan.
- You want a lower monthly base and unlimited seats for your team.
- You want AI first, not AI only: your team can step into any conversation from the shared inbox, and Masheev drafts knowledge from how they resolved it for you to approve.
- A developer is setting it up: the embed SDK, typed API client, MCP server and Agent Skills let a coding assistant install it from one prompt.
Frequently asked questions
More comparisons
Try the AI receptionist on your own calls
Forward your number, add what it should know, and test before anything goes live. 14-day Starter trial, from $18/mo.
Goodcall is a trademark of its owner. Masheev is not affiliated with or endorsed by Goodcall.