AI receptionist for calls and messages. Clear the noise.
Masheev’s AI answers your calls, texts and messages, books appointments and hands your team the ones that need a person.
Starts your trial. We read your site and draft your receptionist, and nothing goes live until you approve it. From $18/month for your whole team after the trial. Card required. No charge if you cancel within 14 days. Available to businesses in the UK and US.
The easy ones get answered.
- A call while your hands are full.
- It picks up, answers from what you’ve approved and books the appointment in your calendar.
- The same questions, all day.
- Opening hours, prices and availability get answered on calls, texts, email and website chat.
- Messages after you close.
- They get a reply as they come in, not the next morning.
- The one that needs you.
- It goes to your team with the whole conversation attached.
It picks up. It books. It knows when to stop.
Anyone free Thursday? The boiler’s leaking.
Thursday at 9:00 works. Booking it now.
Can someone also quote a full bathroom refit?
I’ll pass that to Sam on the team, with everything you’ve told me.
Answered, or waiting for you.
- Dana R.Quote for a full bathroom refitWith Sam
- Joe M.Asked for a personWaiting for you
- Maya K.What time do you open on Saturday?Answered by AI
- Priya S.Can I move Thursday to Friday?Answered by AI
- Lee T.Invoice for MarchAnswered by AI
- Noor A.Thanks, see you Thursday.Answered by AI
Anyone free Thursday? The boiler’s leaking.
Thursday at 9:00 works. Booking it now.
Booked: Thursday 9:00, in Google Calendar
Can someone also quote a full bathroom refit?
I’ll pass that to Sam on the team, with everything you’ve told me.
Handed to Sam. The AI stops replying.
Hi Dana, Sam here. I can come by and measure for the quote.
The same inbox is on your iPhone. Get the iPhone app
This one’s for you, Sam.
- Who
- Dana R.
- Wants
- A quote for a full bathroom refit
- Already done
- Boiler repair booked for Thursday at 9:00
- Attached
- The whole conversation
The people who take over are your own team, because Masheev doesn’t supply staff. Illustrative example.
Stay under the sink.
We’ll take the next call. Finish the job while calls, texts and messages get answered.
How it works for plumbers
Paste your website. We set up your agent.
Starts your trial. We read your site and draft your receptionist, and nothing goes live until you approve it. From $18/month for your whole team after the trial. Card required. No charge if you cancel within 14 days. Available to businesses in the UK and US.
- It reads your website
- You test it with your own questions
- It goes live when you approve it
Want to try one now? The chat on this site runs on Masheev.
Your customers ask. Masheev handles it.
- Phone
- SMS
- ChatYour website or in-app
- Gmail
- Outlook
- Google Reviews
Answers each call and message as it comes in.
- An answerFrom what you’ve approved, on the channel they used.
- A bookingIn your Google or Microsoft calendar.
- An action in your systemThrough your own APIs, in website chat.
- A handover to your teamThe ones that need a person, with the whole conversation.
Prefer to run it from ChatGPT, Claude or another MCP client? Add it to ChatGPT Connect an assistant
WhatsApp and Instagram are trademarks of Meta Platforms, Inc. Gmail, Google Calendar and Google Reviews are trademarks of Google LLC. Outlook and Microsoft are trademarks of the Microsoft group of companies. Masheev is not affiliated with or endorsed by any of them. ChatGPT is a trademark of OpenAI. Claude is a trademark of Anthropic. Masheev is not affiliated with either.
One prompt. Your whole comms stack.
Paste one prompt into your coding agent. It reads our integration guide, plans, builds and checks the customer journey.
Read https://docs.masheev.com/integrate.md and integrate Masheev into my business.
Inspect this repository and its existing services. Make a short plan, implement
it, and verify the customer journey. Ask only for information or access you
cannot discover. Use supported capabilities and reuse existing resources.
My business goal: [describe what customers should be able to do].npx skills add masheev/skills --skill masheev-integrateClaude Code is a trademark of Anthropic. Codex is a trademark of OpenAI. Masheev is not affiliated with either.
Nothing goes live until you say.
- Answers only from what you approve
- Tells customers it’s AI
- You set the spend limit
Good questions. Clear answers.
Still have questions?
What do I need to get started?
Start with your website or your business details, opening hours, services, and common questions. Connect the channels you want Masheev to handle, set its rules, and test a few conversations before going live. You can set up and test straight away: we review new workspaces in the background, and your channels go live once the review is complete. Booking actions also need a connected booking tool.
Can I keep my current phone number?
Yes. You can keep your current number or choose a new one. Set up the phone connection in Masheev so customers can reach your agent without changing the number they already know.
Which channels can I use today?
Every plan includes phone, SMS, web chat and email. WhatsApp, Instagram and Google Reviews are on request on the Growth plan: the provider and Masheev both approve your account first, so subscribing does not switch them on by itself.
How will the AI know my business?
From what you give it: your website, your documents, and your services, prices and policies. It answers only from what you approve, and says when it doesn’t know. You check its answers before going live, update them when things change, and approve the good ones for reuse.
Can it actually book appointments?
Yes. Connect your calendar or booking tool and choose what it may do. It checks what’s free, takes the details it needs, and books or moves the appointment. You can have it wait for your approval before it books. Test it before you go live.
What happens when a customer needs a person?
Your team gets the conversation, with everything said so far. You choose when: a customer asking for a person, or anything your agent can’t resolve. On text channels the AI stops replying once someone takes over; on calls, it takes a message for your team.
Where can I review your security policies?
In the footer: our Security page, Privacy Policy and Data Processing Agreement. They say how we handle data and who is responsible for what. If your business has special rules, talk to us before you connect customer data.
What will I pay?
Starter is $18/month with $7 in included usage credit. Growth is $126/month with $26 in included usage credit. Both include unlimited team seats; additional usage is paid from prepaid credit at the published rates. Starter includes a 14-day trial. A card is required to start, and you are not charged if you cancel before the trial ends. See Pricing for rates and plan details.
Now get back to work.
Start 14-day trial
From $18/month for your whole team after the trial. Card required. No charge if you cancel within 14 days. Available to businesses in the UK and US.